Terms & Condition

At Chikankariz, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not satisfied with your order, we offer a hassle-free refund policy subject to the following terms and conditions:

1. Eligibility for Refund:
• Refunds are applicable only for products that are returned in their original condition, unworn, unwashed, and with all tags attached.
• To be eligible for a refund, you must initiate the return process within 5-7 days of receiving your order.
2. Return Process:
• To request a refund, please contact our customer support team via email at Kaushik.delhi18@gmail.comwithin the 7-day return period. Please include your order number and reason for the return in your email.
• Our customer support team will provide you with instructions on how to return the item(s) and the return shipping address.
• You are responsible for the return shipping costs unless the return is due to our error or a defective product.
3. Inspection and Approval:
• Once we receive your returned item(s), our team will inspect them to ensure they meet the eligibility criteria for a refund.
• If the returned item(s) pass our inspection, we will process your refund within a reasonable timeframe.
• Refunds will be issued to the original payment method used for the purchase.
4. Exclusions:
• Certain items may not be eligible for a refund, including but not limited to:
• Items that have been worn, washed, or altered.
• Items purchased during clearance sales or promotional events.
• We reserve the right to refuse refunds for items that do not meet our return criteria.
5. Damaged or Defective Items:
• If you receive a damaged or defective item, please contact us immediately upon receipt. We will arrange for a replacement or issue a refund, including return shipping costs, depending on the circumstances.
6. Changes to Refund Policy:
• We reserve the right to update or modify our refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
7. Contact Us:
• If you have any questions or concerns about our refund policy, please contact our customer support team at Kaushik.delhi18@gmail.com. Or  +91 9310250533 We are here to assist you and ensure a positive shopping experience.